Products sold are eligible for replacement within 3 days of receipt if they are damaged or not the right product. It is your responsibility to inform the Company via raising a complaint from your order history within 3days after receiving the order/ WhatsApp / email / phone as soon as you are aware of any problems due to which you want to return the product.
Returns may be entertained if:
You have received incorrect product(s)
You have received damaged or expired product(s)
Returns will generally not be entertained if:
Product is opened / seal broken
All Returns are at the discretion of the Company. Providing pictures of the items received along with box and invoice of the disputed order is mandatory.
You will need to ship returned product(s) back to return address provided to you. You may be reimbursed for reasonable shipping cost at the Company’s discretion.
If you need to return an order for any reasons not mentioned above, you can contact us to request for seller return address and ship it back at your cost. Once the seller confirms that they have received it without damage, you will be refunded back after a deduction of 15% restocking fee and the applicable shipping cost.
Order cancellations will generally not be entertained beyond 24 hours after making order. If the Company determines order has not been shipped then a cancellation will be entertained and credit will be in form of credit to the Wallet or Original Mode of Payment. The Company reserves the right to allow cancellation of order at its sole discretion. Refunds due to cancellations are processed within 3-5 business days. At Company discretion a 15% restocking fee may be applied for cancellations during exceptional conditions such as but not limited to conditions of high demand. After the order has been shipped it cannot be cancelled. If the customer still does not need the product, he/she may refuse to accept it from the courier partner and it will get returned back to seller. Once it returns in good condition, company will initiate a refund after deducting the to and fro shipping cost (and restocking fee if applicable).
We retain the right to charge you the following fees for orders. However, we may not charge you based on the Company’s discretion.
Shipping & Handling Fee – This fee will be used to completely or partially cover our costs of shipping and handling your order. The fee amount will always be disclosed to you prior to payment.
Cash on Delivery Fee – This fee is in addition to the above Shipping & Handling Fee and in an additional levy by courier which we pass on to the buyer.
We will make best efforts to ship your order as soon as possible. In case, we are not able to ship your complete order within 2 business days (except orders shipped from outside India), we will notify you about the delay.
The products including the description, price, images etc are provided to us by the suppliers. We use them for informative purpose only. The rights to these reside with the content owners. Product prices and availability are subject to change without notice. We will not be liable for delivery of ordered products to wrong address due to incorrectly provided shipping address. Responsibility of providing correct shipping details along with the order lies with you.
Termination of Agreements and Refunds Policy
Both the Client and we have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services shall be refunded. Refunds, if any, are at the sole discretion of the Company and are limited to the amount of order under dispute. By default, refunds will be made to same payment instrument used for Service unless otherwise specified by Client. Refunds will be credited within 5-15 business days and is dependent on bank/card.
Unless otherwise stated, the services featured on this website are only available within India, or in relation to postings from India. All advertising is intended solely for the Indian market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.